PenTest+ support
Answers to the questions that come in most often. If yours is not here, email us — a person reads every message.
What do I get before paying?
A free sampler of lessons plus a limited practice quiz, so you can judge the writing before you spend anything. The remaining lessons, the full question bank, the mock exam and the complete flashcard deck are behind the one-time unlock.
Is it a subscription?
No. One non-consumable in-app purchase unlocks the app permanently, and it is enabled for Family Sharing. There is nothing to cancel.
Do I need an account or an internet connection?
Neither. There is no sign-up, no login and no sync. All content is bundled in the app, so it works in airplane mode.
I paid and the app still shows the paywall.
Open Settings inside the app and tap Restore Purchases. That re-reads your Apple ID's purchase history. If it still does not unlock, email support with the Apple ID email you purchased with.
Does this replace the official study materials?
No. It is a study companion built to be used alongside the official objectives and hands-on practice. It is not affiliated with any certifying body.
Reporting a bug
Email OmarAppSupport@gmail.com with your iOS version, your device model, and what you were doing when it happened. A screenshot helps more than a description. There is no crash-reporting SDK in the app, so nothing reaches us unless you send it.
Refunds
Purchases are handled by Apple, so refunds are too. Go to reportaproblem.apple.com, sign in with your Apple ID, and choose the purchase. The studio cannot issue a refund directly.
Accessibility
The app supports Dynamic Type, VoiceOver and Reduce Motion. If something is unreadable or unreachable with assistive technology, that is a bug worth reporting — say which screen and which setting, and it gets fixed.
Contact
$ mail OmarAppSupport@gmail.com
Replies usually go out within a few days. This is a solo studio, not a support desk with a rota.