Security+ support
Answers to the questions that come in most often. If yours is not here, email us. The developer who built the app reads every message.
What do I get before paying?
The free download includes 11 lesson previews, 5- and 10-question quizzes from the 62-question bank, 13 Domain 1 flashcards, two PBQ-style activities, the 73-entry glossary and on-device study tools. The one-time unlock adds the remaining 74 lessons, 57 additional flashcards (70 total), 10 additional PBQ-style activities (12 total), larger quizzes, and the 90-minute, 50-question timed multiple-choice mode.
Is timed practice an official exam simulation?
No. It is an original 50-question, 90-minute multiple-choice study session drawn without repeats from the app's bank. It reports a raw practice percentage, not an official scaled score, and PBQ-style activities are practiced separately.
Is it a subscription?
No. One non-consumable App Store purchase unlocks the paid features. It is not a recurring subscription, and Family Sharing is enabled for this product.
Do I need an account or internet connection?
There is no app account, sign-up or account-based sync. Bundled study content works offline; product loading, buying and restoring use Apple's App Store services and require a connection.
I paid and the app still shows the paywall.
Open Settings and choose Restore Purchases while online. If it remains locked, contact support with the app version, iOS version and exact error message; never send an Apple Account password or full payment details.
Reporting a bug
Email OmarAppSupport@gmail.com with your iOS version, your device model, and what you were doing when it happened. Attach a screenshot if you can. The app has no crash-reporting SDK. Apple passes on crash logs if you have opted in to share diagnostics with developers; beyond that, the studio sees nothing you do not send.
Refunds
Apple processes every purchase, so Apple handles refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase. The studio cannot issue a refund itself.
Accessibility
The app supports Dynamic Type, VoiceOver and Reduce Motion. If you cannot read or reach something with assistive technology, report it as a bug. Name the screen and the setting you were using, and the studio will fix it.
Contact
Most replies go out within a few days. One person answers every email.