CRISC support
Answers to the questions that come in most often. If yours is not here, email us. The developer who built the app reads every message.
What do I get before paying?
The free download includes a fixed sampler spanning all four domains: 12 lessons, 12 original questions, 12 flashcards and 4 scenario activities, one in each domain. The one-time unlock opens the full catalog of 70 lessons, 175 questions, 105 flashcards, 70 glossary entries and 16 scenario activities, plus the 50-question timed practice.
Which CRISC outline does this cover, and for how long?
It covers the published four-domain CRISC outline that ISACA labels effective 2025, weighted 26/22/32/20. The catalog was verified against that outline on 29 August 2026 and must be re-verified by 31 July 2027. After that date, new purchases and current-alignment timed practice pause until reviewed replacement content ships; existing purchasers keep the full catalog, labeled as archived, and the free sampler stays available.
Is the timed practice an official CRISC exam simulation?
No. It is an original study session of 50 questions in 75 minutes, drawn in the published domain proportions. The CRISC exam itself is 150 questions with a passing score of 450 on a 200-800 scale; this app does not reproduce official questions, calculate an official score, or predict readiness.
Are the scenario activities an official ISACA exam format?
No. The 16 categorizing, ordering and matching activities are optional drills written for this app. The CRISC exam is multiple choice.
Is it a subscription?
No. One non-consumable App Store purchase unlocks the paid catalog permanently, so there is no renewal and nothing to cancel. The App Store shows the current localized price.
Do I need an account or an internet connection?
There is no app account, sign-up, login or identifier of any kind. The bundled study content works offline; loading, buying and restoring the unlock use Apple's App Store services and require a connection.
I paid and the app still shows the paywall.
Open Settings inside the app and choose Restore Purchases while online, which asks the App Store to re-check the entitlement. If it stays locked, contact support with the app version, iOS version and exact error message; never send an Apple Account password or full payment details.
What data leaves the device?
None. The app has no networking code, no analytics, no crash reporting, no advertising and no third-party packages. Progress, bookmarks and notes are stored on the device and are never transmitted, and the App Store privacy label is Data Not Collected.
Reporting a bug
Email OmarAppSupport@gmail.com with your iOS version, your device model, and what you were doing when it happened. Attach a screenshot if you can. The app has no crash-reporting SDK. Apple passes on crash logs if you have opted in to share diagnostics with developers; beyond that, the studio sees nothing you do not send.
Refunds
Apple processes every purchase, so Apple handles refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase. The studio cannot issue a refund itself.
Accessibility
The app supports Dynamic Type, VoiceOver and Reduce Motion. If you cannot read or reach something with assistive technology, report it as a bug. Name the screen and the setting you were using, and the studio will fix it.
Contact
Most replies go out within a few days. One person answers every email.