Unredacted support
Answers to the questions that come in most often. If yours is not here, email us. The developer who built the app reads every message.
How much is free?
The first ten lessons. One purchase of $9.99 unlocks the remaining ninety and everything else, permanently, with Family Sharing enabled.
Does it need an internet connection?
The course content itself works offline: every lesson, profile, glossary entry, quiz and case study is bundled in the download. App Store product loading, buying or restoring the one-time unlock requires a network connection.
Is this accredited? Do I get credit?
No. It is a self-study course written to the level of a university survey sequence. It carries no accreditation and grants no credit.
Where do the numbers come from?
Every effect size, sample size and date in a lesson is stated so it can be checked. Case files list the specific record they rest on. Where a familiar textbook figure is wrong, the lesson gives the real one and explains why it moved.
How do I move my progress to a new phone?
Progress, bookmarks and notes are stored on-device and may be included in an encrypted device or iCloud backup according to your Apple backup settings. There is no account-based sync, so confirm that a current backup exists before moving devices and restore the App Store purchase separately if needed.
Reporting a bug
Email OmarAppSupport@gmail.com with your iOS version, your device model, and what you were doing when it happened. Attach a screenshot if you can. The app has no crash-reporting SDK. Apple passes on crash logs if you have opted in to share diagnostics with developers; beyond that, the studio sees nothing you do not send.
Refunds
Apple processes every purchase, so Apple handles refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, and choose the purchase. The studio cannot issue a refund itself.
Accessibility
The app supports Dynamic Type, VoiceOver and Reduce Motion. If you cannot read or reach something with assistive technology, report it as a bug. Name the screen and the setting you were using, and the studio will fix it.
Contact
Most replies go out within a few days. One person answers every email.