Studio Support Puerto Rico

Puerto Rico support

Answers to the questions that come in most often. If yours is not here, email us. The developer who built the app reads every message.

How much is free?

The first ten lessons. One $9.99 purchase unlocks the remaining 90 lessons, the source notes and the review material permanently. There is no subscription.

Does it need an internet connection?

The lessons and review material are bundled for offline study. The store needs a network connection to load product information, complete a purchase or restore one.

Is this an accredited course?

No. It is a self-study history course written at the level of a university survey sequence. It does not award academic credit.

How do I restore my purchase?

Use Restore Purchases in the purchase screen while connected to the store. If the unlock still does not appear, contact support with the app version, device and exact message shown. Never send a password or full payment details.

Reporting a bug

Include the app version, device model, operating-system version, screen involved and the steps that led to the problem. Do not send passwords, payment-card details or more personal information than needed.

Refunds

The store that processed the purchase handles refunds. For an Apple purchase, use reportaproblem.apple.comreportaproblem.apple.com{/reportaproblem}. For a Google Play purchase, use https://support.google.com/googleplay/answer/15574897.

Accessibility

The app follows the platform's text-size and screen-reader settings. If you cannot read or reach something with assistive technology, tell support which screen and setting were involved.

Contact

OmarAppSupport@gmail.com

Most replies go out within a few days. One person answers every email.

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