Alongside support

Event logging and history, medication schedules and local reminders, dose records, daily check-ins, care-plan and contact access, the 30-day insights and visit summary, private iCloud sync, and full JSON export remain free. Premium adds 90-day and one-year views and shareable summaries for those longer ranges, plus profiles for up to five people.

Alongside offers monthly and annual auto-renewable plans. The purchase screen shows the current localized price, billing period, any eligible introductory offer and renewal terms before you confirm. Manage or cancel a subscription in your Apple Account settings. If Premium does not appear after purchase, open Alongside Premium and choose Restore Purchases while online. An eligible entitlement can be available across supported platforms for the Apple Account that made the purchase. Family Sharing is off for both subscriptions; private health records never move between Apple Accounts.

They are repeatable consumable developer tips processed by Apple. The four tiers differ only in amount, unlock nothing, do not renew and do not change any feature or privacy protection. They are optional support purchases, not charitable donations or tax-deductible gifts.

Alongside has no separate app account, sign-up or developer-operated login. Cross-device sync requires iCloud and supported devices signed in to the same Apple Account. Core logging, journal, care-plan and reminder tools work offline; changes sync after iCloud becomes available again and can take time to appear elsewhere. StoreKit and external rating, review, support, policy or file-provider actions also need the relevant service to be available.

Yes. During setup, choose whether the profile is for you or someone you support. A caregiver can record their name and relationship and attribute entries to the recorder. Records can sync across supported devices using the same Apple Account, but Alongside does not invite another user, provide a separate caregiver login or remotely monitor the person. Only enter information you are authorized to keep and sync.

No. Alongside records and organizes information that a person enters. It does not detect, monitor, predict, diagnose or treat seizures, verify care instructions, summon help or contact emergency services. In an emergency, contact local emergency services.

They are optional local system notifications scheduled on each device for the times you enter. Medication names are hidden from notification text by default, and you can choose to show a name. Notification delivery can be affected by device settings and should not be treated as an emergency alert or the only way to remember medication.

Alongside syncs records through your private iCloud database on supported iPhone, iPad, Mac and Apple Vision Pro devices signed in to the same Apple Account. You must be signed in to iCloud, and initial sync or changes made while offline can take time to appear. Before erasing an old device, confirm the records you need appear on another device. You can also export a profile as JSON; that file contains sensitive health information, is not encrypted, and becomes a separate copy. Alongside does not currently import a JSON file back into the app.

Keep Alongside updated on every device that shares the same iCloud data. Version 1.1 stores seizure types, context tags and the default care-plan title as stable internal codes so they display correctly in every language. A device still on version 1.0 shows those codes as plain identifiers (for example focalAware) and a blank default care-plan title for records written by a newer device. No data is lost; updating that device restores the normal display.

Alongside marks health and identity fields for CloudKit encryption. Apple encrypts those field values on the device before upload. Third-party app data in iCloud is also encrypted in transit and on Apple’s servers. With Advanced Data Protection enabled for the Apple Account, CloudKit encrypted fields are end-to-end encrypted; Alongside does not claim that condition for every account. Local copies use Apple platform data protection, and an exported JSON file is an unencrypted copy under your control.

No. Apple does not tell Alongside whether you submitted a rating or review. The app can show Apple’s native rating request after occasional neutral milestones, and Settings includes an always-available Rate Alongside action. Automatic rating reminders can be turned off.